Service changes due to coronavirus

This page was last updated Monday 28 November 2022.

Read about how COVID-19 restrictions are impacting our services and facilities. 

View changes to services

Aged and disability services

  • Yarra continues to provide all essential aged care and disability services. For more advice on your personal situation call 9205 5285.

Customer service centres

Yarra’s customer service centres at Collingwood Town Hall and Richmond Town Hall are open.

You can also connect with us:



  • You can also email [email protected] and we will respond to you as soon as possible.
  • This email account is monitored Monday to Friday, 8am to 5pm (excluding public holidays).


You can call us on weekdays between 8am and 5pm.

  • Phone: 03 9205 5555
  • Fax: 03 8417 6666
  • Interpreter services: 03 9280 1940


To report a safety hazard after 5pm call 03 9205 5555 and follow the prompts

National Relay Service

If you are deaf, hearing-impaired, or speech-impaired, we ask that you call us via the National Relay Service:

  • TTY users phone 133 677, then ask for 03 9205 5555
  • Speak & Listen users (speech-to-speech relay) phone 1300 555 727, then ask for 03 9205 5555
  • Internet relay users connect to the National Relay Service and then ask for 03 9205 5555 


  • Yarra Libraries branches are open. Visit Yarra Libraries for branch-specific details. 

Leisure centres and Burnley Golf Course

  • Our leisure centres and Burnley Golf Course is open.

Sport and recreation 

  • Community sport has resumed.

Parks and playgrounds

  • Our parks and playgrounds are open.

Gleadell Street Market

  • The market is open. Please follow all on-site directions.

Youth Services 

  • Yarra Youth Services is open and at full capacity. 
  • Follow us on Facebook and Instagram for all the latest news, and info on our programs and services.

Events and venues

  • Our venues are now open and at full capacity.
  • Please refer to the Yarra City Arts page for all booking information.


  • We provide a free and convenient immunisation service for infants, children, adolescents and adults at various locations within the City of Yarra.
  • Please check the immunisation clinic calendar on our website for locations, dates and times. 

Recycling drop-off centre

  • Our recycling centre in Clifton Hill and cardboard-only recycling drop off centre at Burnley Depot are both open.


  • Regular parking enforcement has recommenced across Yarra. Please park legally at all times. 

All other services

  • Planning, building, animal management, and parking and traffic services operate as normal. There may be some ongoing delays to hard waste collection.