Service changes due to coronavirus

This page was last updated Friday 30 July 2021.

From 11:59pm Tuesday 27 July, the 5 reasons to leave home have been lifted and restrictions will be eased carefully across Victoria (including the City of Yarra).

View changes to services

Aged and disability services

  • Art class is back face to face with COVID Safe Adjustments from 29 July
  • Exercise class will be held online 29 July to cover both Collingwood and Richmond participants this week
  • Richmond Exercise class will return 5 August face to face with COVID Safe Adjustments
  • Collingwood exercise class will not return until restrictions are lessened further to allow more than 10 people. In the meantime an online class will be held on Tuesday from 3 August
  • Planning is being undertaken for the return of seniors’ groups, however they will not be able to return for the next two weeks
  • Regional Assessment Services will occur primarily by telephone. However, if required, face to face assessments will take place where it is safe to do so.
  • Home care continues with COVID Safe adjustments.
  • Where services have resumed, Community Transport will be provided with  COVID Safe adjustments.
  • Delivered meals will continue with COVID Safe adjustments.
  • Food Services centre based meals are cancelled until further notice.
  • Social Support Groups at the Willowview Centre will run at a reduced capacity (maximum of 10 people) and reduced session times with COVID Safe adjustments. Any impacted service users will be contacted by phone.

Customer service centres

  • Our customer service centres at Collingwood Town Hall, Richmond Town Hall, Connie Benn Centre and Bargoonga Nganjin North Fitzroy Library are open from Wednesday 28 July 2021.
  • Please ensure you keep socially distanced, wear a mask at all times and wash your hands if you’re visiting us. If you’re feeling unwell or have any COVID symptoms, stay home and get tested.
  • Please also use online services wherever possible or visit our contact page for more information.

Libraries

  • All Yarra Libraries branches will resume full services and ordinary opening hours from Wednesday 28 July, subject to capacity limits.
  • We will continue to update on regular programs including capacity limits and bookings.

Leisure centres and Burnley Golf Course

  • All our leisure centres and Burnley Golf Course will reopen on Wednesday 28 July, in line with Victorian Government restrictions.
  • For further information and to stay up to date, head to the Road to Reopen and follow us on social media. 

Sport and recreation

Physical recreation and community sport is permitted across all of Yarra’s facilities. Spectators are not permitted, only the minimum number of people required to conduct the community sport are permitted (as well as carers, parents and guardians).

All clubs are also encouraged to liaise with their peak sporting body to ensure they are adhering to any sport specific restrictions/guidance.

For further support and guidance please visit:

Parks and playgrounds

  • Yarra's playgrounds are open.
  • Please remember to practice good hand hygiene, always wear a face mask and maintain physical distancing. 

Gleadell Street Market

In order to keep our stallholders and our customers staff, we ask everyone to follow advice below:

  • Masks must be worn at all times
  • Maintain 1.5m distance
  • Follow all COVID-19 safe guidelines

Youth Services 

  • Yarra Youth Services is currently open at limited capacity, with additional COVID-safe precautions in place, and some group programs are still operating online.
  • You can call us on 03 9426 1455, or visit us at the Yarra Youth Centre (156 Napier Street, Fitzroy), Richmond Youth Hub (110 Elizabeth Street, Richmond).
  • Follow us on Facebook and Instagram for all the latest news, and info on our programs and services.
  • If you, a friend or loved one need urgent support, call Triple Zero (000), Lifeline (13 11 14) or Kids Helpline (1800 551 800).

Business support

  • Visit our business page for the latest information.
  • You can also contact our Economic Development team via email.

Events and venues

Venues

  • Our venues will be open from Thursday 29th July for up to 10 people.
  • Some small spaces have smaller group limits to meet government rules.
  • All venues need to have a COVID Check-in Marshal ensuring people check-in using the QR code. We will work with you to make this happen.
  • If your booking was for more than 10 people, we will be in contact with you as soon as possible to arrange a refund.

Events

  • Public gatherings: For up to 10 people
  • Religious gatherings and ceremonies: Permitted for up to 300 people outdoors.
    • Density quotient of 1 person per 4 sqm applies.
    • A venue smaller than 100sqm can have up to 25 people per venue before density quotient applies.
    • COVID Check-in Marshals must ensure attendees check-in.
  • Funerals (outdoor): Permitted with 50 people (and those necessary to conduct the funeral). Children under 12 months old are not counted towards this cap. COVID Check-in Marshals must ensure attendees check-in.
  • Weddings (outdoor): Permitted with no more than 50 people (including the two persons being married and two witnesses. The celebrant and photographer are not included in the cap). COVID Check-in Marshals must ensure attendees check-in. Dancefloors are not permitted.
  • Outdoor fixed seated entertainment (Fairfield Amphitheatre): Open up to a maximum of 300 people per outdoor space. Group limit of 10 people. Density quotient of 1 person per 4sqm applies in non-seated areas. Up to 124 people for Amphitheatre. COVID Check-in Marshals must ensure attendees check-in.

Family and children's services

  • Home Visits will proceed face to face in your local Maternal Child Health (MCH) centre.
  • MCH Key Age & Stage consultations will proceed face to face, conducted in alignment with our COVID safe plan.
  • First Time Parent Groups and Parenting Information Sessions will be moved online. Families will be notified via email.

Prior to conducting any face to face services, we will be undertaking screening to assess COVID risk, and inquire regarding exposure to Tier 1, 2 and 3 exposure sites as per the Department of Health website.

If anyone in your household is unwell, with any signs/symptoms of illness, please do not attend the MCH Centre.

If you or your child(ren) are unwell, in any way, please do not attend the centre. Your appointment can be rescheduled, or attended via telehealth. Please call our MCH Bookings Line on 9205 5599 to make any changes.

Masks must be worn by all adults. Nurses will also be wearing eye protection, as per current advice from Department of Health.

We request that you minimise the number of people attending for any consultation. Please limit, where possible, to one parent/carer per consultation. Please do not bring other children (siblings) to the consultation.  

Immunisations

Immunisation services continue to be  an important essential service and our immunisations clinics are opened as usual.  Please check the immunisation clinic calendar on our website for locations, dates and times. 

Recycling drop-off centre

  • The recycling drop-off centre at 168 Roseneath Street, Clifton Hill is open with extra safety precautions in place.
  • The cardboard-only recycling drop-off point located at the Burnley Depot at 440 Burnley Street, Burnley is also open.

Parking

  • Regular parking enforcement has recommenced across the City of Yarra. 
  • Please park legally at all times. 

All other services

  • Household waste and recycling collections, planning, building, animal management, and parking and traffic services operate as normal.
  • There may be some ongoing delays to hard waste collection.

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