Yarra is committed to ensuring digital accessibility for people with accessibility needs. We continue to make changes to improve the user experience for everyone and apply the relevant accessibility standards.
Wherever possible, we aim to adhere to level AA of Web Content Accessibility Guidelines 2.2.
Under these guidelines, all information on our website must be accessible and usable for people of all abilities including people with visual, hearing, cognitive or motor impairments.
We welcome your feedback on the accessibility of our website. If any service provided on our website is inaccessible to you, or you are experiencing problems accessing content for any reason, please let us know.
Use of PDF documents
We're working to reduce the number of portable document format (PDF) files on our website, by making the same content available on HTML pages. While we aim to provide all information in the most accessible format, some resources can only be provided efficiently as PDF files. You can request our publications in alternative accessible formats by contacting us at [email protected].
Non-compliance of third-party services
Our website embeds or links to third-party services that, in some cases, may have different levels of accessibility that are beyond our control. When we review these systems, any upgrades or replacements will consider accessibility as part of the requirements to ensure they meet accessibility standards.
You can let us know if accessibility issues on a third-party service impact you.