What is the NDIS?

Women sitting on side of pool with wheelchair

 The National Disability Insurance Scheme (NDIS) is funded by the Commonwealth Government and looked after by the National Disability Insurance Agency (NDIA).

If you have a disability, you, your family and carers have control over how, when and where your funding is spent. The NDIA will work with you, to make sure you have support in place to meet your goals.

Am I eligible for the NDIS?

To be eligible for the NDIS, you will:

  • have a permanent and significant disability that significantly affects your ability to take part in everyday activities.
  • be aged less than 65 when you first access the scheme.
  • be an Australian citizen, live in Australia and hold a permanent visa or hold a Protected Special Category Visa.

For more information on eligibility check the NDIS website.

NDIS Planning Process Information

How do I access the NDIS in my local area?

The Brotherhood of St Laurence (BSL) is the local partner in the community in the delivery of the NDIS across North East Melbourne .

You can contact the BSL NDIS team:

NDIS Information

Fact Sheets and Publications

Easy English

NDIS Advocacy

NDIS Quality and Safeguards Commission

From 1 July 2019, The Quality and Safeguards Commission will be responsible for looking after quality and safety of services provided under the NDIS.

Making a complaint or lodging an appeal

Disability Services Commissioner

NDIS Advocacy Agencies and Appeals

NDIS Plan Reviews

Victorian Advocacy League for Individuals with Disability (VALID)

NDIS and decision making



' Let's talk about work' Webinar delivers information and insights about how NDIS participants can include employment supports in their plans.

Australian Federation of Disability Organisations developed ‘Disability Loop’ to be the ‘go to’ place for NDIS news, information, resources and events.

Every Australian Counts is the grass roots campaign that fought for the introduction of the NDIS and won.