Reporting faults with street lights

To report a faulty street light you need to contact the companies CitiPower or Jemena depending on the location of the street light.

CitiPower

Contact CitiPower or call 13 12 80 for the following suburbs:

  • Abbotsford
  • Carlton North
  • Clifton Hill
  • Collingwood
  • Cremorne
  • Fitzroy
  • Fitzroy North
  • Princes Hill
  • Richmond

CitiPower incentive for reporting a faulty streetlight

CitiPower's Guaranteed Service Level states that they will make a payment of $40 to the first customer who reports a faulty street light immediately neighbouring their home or business, if CitiPower have not repaired the fault within 2 working days.

Jemena

For Alphington, contact Jemena or call 13 16 26.

Jemena incentive for reporting a faulty streetlight

Jemena’s Guaranteed Service Level states that if you report a faulty street light next to your house or business that they are responsible for maintaining, and they do not fix it within 2 business days, they will pay you $10.

You can also report a faulty streetlight by submitting an online request or call us on 9205 5555. 

For more information call Yarra City Council on 9205 5555 or email info@yarracity.vic.gov.au.