When people call Yarra City Council after hours, OracleCMS takes the call on our behalf. Depending on the nature of the call, they may collect personal information, including the caller’s name, phone number, email and address.

An unauthorised third party has gained access to a portion of OracleCMS’s data and published files online.

There is no evidence to suggest that any data related to Yarra City Council or our customers has been compromised, however, we are taking all the necessary precautions.

Council is taking this breach very seriously and is engaging external cyber security experts to ensure no personal data has been compromised.

While the investigations are undertaken, we have suspended the OracleCMS service.

We will provide our community with timely updates as our investigation progresses and will continue working closely with the Municipal Association of Victoria as a number of other councils have also been impacted.

Council is still providing an after-hours service while this matter is investigated.