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Aged and Disability Services
Request for community transport
Animals
Enquire about animal registration in Yarra
Make a complaint about a domestic animal
Arts and Culture
Art and heritage collection enquiry
Bookings and events
Enquire about a sports ground – casual and school bookings
Enquire about a sports ground – seasonal/term bookings
Enquire about booking a council venue
City Development and Planning
Enquire about Council building projects
Enquire about urban design/streetscapes
General local business enquiry
Request for a property to be re-zoned
Request a pre-application meeting – Planning
Submit a planning scheme amendment
Communications
Request a community event listing
Community Safety and Wellbeing
General community safety enquiry
Customer Service
Family and Children Services
Enquire about Central Registration
Notify us of your child's birth
Request a Maternal and Child Health Nurse appointment
Request Occasional Care at the Connie Benn Centre
Request Occasional Care at our Leisure centres
Fines
Parking infringement – request an internal review
Parking infringement – request an extension of time to pay
Parking infringement – nominate a driver
Local laws infringement – submit an appeal
Local laws infringement – request an extension of time to pay
Local laws infringement – request a payment plan
Construction Enforcement infringement – enquiry
Footpaths
Report a damaged footpath – depression/holding water
Report a damaged footpath – hazard
Report a damaged footpath – other authority
Report a damaged footpath – pits/pipes/culverts
Report a damaged footpath – pothole
Report a damaged footpath – protruding property drain
Report a damaged footpath – reinstatement
Report a damaged footpath – service cover
Governance and Council Executive
Freedom of Information (FOI) request
Graffiti
Report graffiti on a Council building
Report graffiti on park/playground equipment/park furniture
Report graffiti on street poles/posts
Report graffiti on street litter bins
Grants
Artistic Projects grants enquiry
Sports Participation grant enquiry
Kerb and Channel
Report a damaged kerb and channel
Report a damaged kerb and channel – depression
Report a damaged kerb and channel – missing
Report a damaged kerb and channel – temporary curbing
Report a damaged kerb and channel – trip hazard
Laneways
Report a damaged laneway – cracking
Report a damaged laneway – depression
Report a damaged laneway – hazard
Report a damaged laneway – pit cover/culverts
Report a damaged laneway – service covers
Local Laws and Enforcement – Compliance
Enquire about Gleadell Street Market
I am employed as a school crossing supervisor in Yarra
Make a noise complaint – commercial, industrial, fixed equipment, residential
Make a noise complaint – out of hours construction breach
Motor vehicle noise or display complaint
Report campers on Council land
Report failure to maintain a safe environment
Report a fake parking permit or sale of a parking permit
Report personal trainers in a Council park without a permit
Report sale of goods and street collection
Report an issue with a school crossing
Report a breach of a significant tree
Report a vehicle in a recreation reserve
Local Laws and Enforcement – Construction & Building
Book or cancel a construction inspection
Report building safety and non-compliance
Request for construction enforcement officers
Local Laws and Enforcement – Parking
Report a faulty parking ticket machine
Request for parking enforcement officers
Mayor and Councillors
Contact the Mayor/Councillors office
Invite the Mayor/Councillors to an event
Park maintenance
Report a hazardous tree – bushland
Report maintenance, weeds or litter removal – bushland
Request inspection of a safety issue – childcare/Council facility
Request maintenance of garden beds – childcare/Council facility
Request repair/replace dog litter bag dispenser
Request replacement dog litter bags
Report nature strip or median strip overgrown
Report a park BBQ to be cleaned
Report a park BBQ to be repaired
Report an overflowing park bin
Report a park bin to be repaired/maintained
Report a vandalised/faulty park bin
Report a park bollard to be repaired/replaced
Report a damaged park drinking fountain
Report a leaking park drinking fountain/adjust pressure
Report dangerous/unsafe park fencing
Request for maintenance to a park fence
Report cleaning required to a table/bench
Report painting required to a table/bench
Request maintenance to a garden bed
Request mulch for a garden bed
Request maintenance to park grass/lawn
Report flooding/leaking sprinklers
Report maintenance required to sprinklers/pit lids/drip lines
Request for park lighting to be inspected/repaired
Report an urgent litter collection
Request for cleaning/maintenance to park signage
Report flooding/blocked public toilet
Request repairs to a public toilet
Report debris/weed removal/maintenance to line marking on path/shared trail
Report hazard on path/shared trail
Report a safety issue with playgrounds/exercise equipment
Request maintenance to sports equipment
Request repairs to synthetic turf/cricket wickets
Request maintenance/mowing/line marking to synthetic turf
Permits – Construction and Building
Enquire about construction permits/application forms
Enquire about a construction management plan (CMP)
Permits – Food and Health
Enquire about food registration
Enquire about personal care/body art premise registration
Enquire about prescribed accommodation registration
Permits – Local Laws
Enquire about personal trainer permits
Enquire about a footpath trading/public space licence
Enquire about a mobile food vehicle permit
Enquire about a significant tree permit
Enquire about a temporary public space licence
Permits – Parking
Change the vehicle registration on a parking permit
Enquire about the renewal of a parking permit
General parking permit enquiry
Request a refund on a parking permit
Permits – Planning and Building
Enquire about general requirements for a planning permit
Enquire about legal point of discharge
Enquire about National Heavy Vehicles
Withdraw your objection to a planning permit
Withdraw your support for a planning permit
Planning Enforcement
Public Health
Enquire about infectious diseases
Make a complaint about a registered food premise
Make a complaint about a registered premise - Public Health and Wellbeing Act
Make a commercial waste/litter disposal complaint
Request for a discarded syringe to be picked up
Rates and Valuations
Enquire about a Land Information Certificate & Property Settlement Figures
Make a street numbering request
Request property ownership information for fencing purposes
Request for property information
Request to purchase roads or laneways
Update property ownership/managing agent details
Roads
Report a damaged road – cracked
Report a damaged road – depression
Report a damaged road – hazard
Report a damaged road – pothole
Report a damaged road – service covers
Report a damaged road – speed hump
Report a blocked pit/drain or road/lane flooding
Report flooding – smell from pit
Report a damaged pit and service cover
Report a hazardous pit and service cover
Rubbish and Recycling
Enquire about bins for a school fete
Report a damaged recycling bin
Request retrieval of a recycling bin
Request retrieval of a waste bin
Report a missed collection – recycling bin
Report a missed collection – waste bin
Request for a new recycling bin
Request for a new garden waste bin
Signs
Request for a new or change to a parking sign
Request maintenance for parking/traffic signs
Request to install or remove a traffic sign
Street cleaning
Request for bill posters to be removed
Request for a dead animal to be removed
Request for dumped rubbish to be removed
Request for weeds to be removed
Request for a street litter bin to be emptied
Request for a street litter bin to be maintained
Street furniture
Maintenance required to street furniture
New street furniture is required to replace
Report a damaged drinking fountain
Report a leaking drinking fountain
Street trees
Request maintenance to street gardens
Report a dead/dying/sick tree – possum or pests
Report a dead/dying/sick tree – watering required
Report a hazardous tree – fallen/hanging/dangerous branch
Report a hazardous tree – whole tree down/immediate hazard
Request for additional tree planting
Request for a tree to be pruned – broken/dead branches or touching wires
Request for a tree to be pruned – overhanging property, street lights or street signs
Report maintenance to tree base – hoops, stakes, bollards, asphalt
Sustainability and Recycling
Enquire about planter boxes, laneway or community gardens
Enquire about compost bins/worm farms
Enquire about recycling bin stickers/magnets
Enquire about our recycling drop-off point
Traffic Management
Enquire about car share parking
Enquire about disability parking
Enquire about pedestrian crossings
Request for traffic information
Request for a traffic management treatment
Request for line marking maintenance
Request to install or remove line markings
Vacation Care and Aftercare
Youth Services
L2P – Learner Drivers program enquriy