Request a review of your infringement within 90 days for a fair assessment.
You can ask us to review your infringement if you think we issued it unfairly or you have a valid reason for its withdrawal.
We have 90 days to give you an outcome. Your infringement will be placed on hold pending the outcome of your appeal. This means no payment is required until you receive our reply.
You can also:
How to appeal
Your infringement photos
Before you appeal, you should view photos of your parking infringement online. You must provide your infringement number and vehicle registration number to view the photos.
Who can appeal?
An appeal must come from one of the following:
- Registered vehicle owner or legally nominated driver.
- Authorised company representative if applying on behalf of a body corporate.
- Authorised third party with pre-existing written authority to act on behalf of a person.
The law gives you one chance to request a review, so make sure you provide all the details and supporting third-party documents up front.
You can see common grounds for review and outcomes below.
This can be used if a person believes that the decision to serve the infringement notice was unlawful.
Applicant to lodge an internal review application on the ground that they were unaware of the infringement notice. Service of the notice must not have been by personal service.
Where the applicant has enough awareness and self-control to be liable for their conduct but has a good excuse for that conduct being unavoidable or exception, such as a medical emergency.
Where a person claims that they were not the person who committed the infringement offence, and you have evidence to support your claim.
Where a person believes that the listed special circumstances applies to them. It requires a connection or nexus to be made between the special circumstances category and the offending behaviour.
Special circumstances refer to:
- had a mental or intellectual disability, disorder, disease or illness or,
- had a serious addiction to drugs, alcohol or a volatile substance or,
- were homeless or,
- were affected by family violence or,
- You cannot deal with your fines because of severe disabling long-term circumstances, even if those circumstances did not exist at the time of the offence.
You must provide evidence from a practitioner or agency who is familiar with your circumstances.
Depending on your circumstances, this may be your:
- doctor or medical specialist
- psychiatrist or psychologist
- social worker or case worker
- accredited drug treatment agency or drug counsellor
- recognised health, support or welfare agency (for example, the Salvation Army).
Evidence may include, reports, letters, statements, submissions, statutory declarations, police reports and family violence safety notices.
Your practitioner or agency report should include:
- your practitioner's qualifications
- your practitioner's relationship with you and how long they have known you
- an explanation of your circumstances, including its nature, severity, duration, and impact on your life
- the link between your circumstances and your offending behaviour.
- the infringement was lodged with Fines Victoria
- If you are appealing on someone's behalf without the appropriate authorisation or,
- If legal proceedings have begun.
Please note that internal reviews cannot be accepted in any of the above circumstances.
An appeal is highly unlikely to be successful, as it's your responsibility to find relevant signs and comply with them.
If you think you paid for parking but entered the wrong details, give us as much information as possible so we can consider your appeal.
If there is a medical emergency, you must provide an official letter from your hospital or doctor confirming that you were involved, and how it stopped you from parking legally.
An appeal is highly unlikely to be successful, you should allow for delays when choosing where to park.
An appeal is highly unlikely to be successful, if you see a no stopping sign, you must not stop in that area for any reason or length of time. This includes when your hazard lights are on and when there are people in the vehicle.
We only consider withdrawing fines if you were the driver and your permit recently expired or was not correctly displayed.
We expect you to take action straight away if your car breaks down. We won't consider your case if there was an unnecessary delay in repairs or towing arrangements.
If your car broke down, you must supply a one of the following:
- Letter (with letterhead) from your roadside assistance provider with your registration, and the date, time and location of the repairs.
- Mechanics invoice with date, time and work performed.
- Towing invoice or receipt with your registration, and the date, time and location of the towing.
You can apply for an extension of time to pay your fine.
An appeal is highly unlikely to be successful, as we don't consider good character or clear records as this is not a consideration under the Infringements Act.
If you were not the driver and did not commit the offence at the time, you can nominate another person.
Possible review outcomes
After reviewing your circumstances and documents, our authorised officer may:
- confirm the decision to issue the infringement notice
- withdraw the infringement notice
- withdraw the infringement notice and issue an official warning
- withdraw the infringement notice and refer the matter to court
- waive all or any prescribed costs
- approve a payment plan/extension
- any combination of these actions.
To request a review, you must apply in writing or online (we don't accept appeals by phone).
Please ensure that you:
- direct your request to the infringement review team (the Mayor and Councillors cannot respond to letters about fines)
- identify the grounds for your request.