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Cleansing and maintenance

How we maintain our footpaths, laneways, roads and kerb channels. Request help with street furniture, drains, dead animals and other cleaning issues.

Need to report a hazard?

Please call us immediately at 9205 5555 if you see something that poses a danger to the public or damage to property.

On a regular basis we clean and maintain:

  • Council-managed roads
  • streets
  • footpaths
  • laneways
  • street bins
  • local parks, reserves and other public spaces. 

Kerb-to-kerb maintenance of freeways and arterial roads is the responsibility of Department of Transport and Planning.

Street cleaning service

To request cleaning service of Council assets, choose from the options below:

Report a maintenance issue

To request maintenance of Council assets, choose from the options below:

Request maintenance on other assets:

  • Freeways, arterial roads and bridges: VicRoads – 13 11 70
  • Train stations, tram and bus stops: Public Transport Victoria – 1800 800 007
  • Electrical substations:  Citipower and Powercor – 1300 301 101
  • Pay phones: Telstra – 13 22 00
  • Department of Families, Fairness and Housing (DFFH) parks and structures – DFFH Housing Centre – 13 11 72
Reporting pollution and littering

Pollution and littering is managed by the Environment Protection Authority.  

Please note the best contact points for pollution issues below.

Air or water pollution occurring from an industry or business

Contact the EPA Pollution Watch Line

For litter being thrown from a vehicle.

Contact the EPA Litter Report Line

Reporting abandoned shopping trolleys

To report a shopping trolley in Yarra please contact the relevant retailer.

Reporting faults with street lights

To report a faulty street light you need to contact the companies CitiPower or Jemena depending on the location of the street light.

Contact CitiPower or call 13 12 80 for the following suburbs:

  • Abbotsford
  • Carlton North
  • Clifton Hill
  • Collingwood
  • Cremorne
  • Fitzroy
  • Fitzroy North
  • Princes Hill
  • Richmond

You can report faults via CitiPower 's street lighting fault reporting tool.

Contact Jemena or call 13 16 26 for the following suburbs:

  • Alphington
  • Fairfield

You can report faults via Jemena's street lighting fault reporting tool.