How we maintain our footpaths, laneways, roads and kerb channels. Request help with street furniture, drains, dead animals and other cleaning issues.
Please call us immediately at 9205 5555 if you see something that poses a danger to the public or damage to property.
On a regular basis we clean and maintain:
- Council-managed roads
- streets
- footpaths
- laneways
- street bins
- local parks, reserves and other public spaces.
Kerb-to-kerb maintenance of freeways and arterial roads is the responsibility of Department of Transport and Planning.
To request cleaning service of Council assets, choose from the options below:
- Dumped rubbish and litter removal in streets, laneways or public spaces (for example: excessive litter or dumped waste)
- Syringe pick up
- Weed treatment in streets, gutters or laneways
- Blocked or flooding stormwater drain
- Stormwater drain – smell from pit or other
- Dead animal removal
- Overflowing bins
- Commercial waste or hard rubbish in streets, laneways or public spaces
To request maintenance of Council assets, choose from the options below:
- Damaged street furniture (objects placed or fixed in the street for public use, for example a broken bench or rubbish bin)
- Damaged or dirty street signs
- Park maintenance (for example: overflowing bins, toilets)
Request maintenance on other assets:
- Freeways, arterial roads and bridges: VicRoads – 13 11 70
- Train stations, tram and bus stops: Public Transport Victoria – 1800 800 007
- Electrical substations:  Citipower and Powercor – 1300 301 101
- Pay phones: Telstra – 13 22 00
- Department of Families, Fairness and Housing (DFFH) parks and structures – DFFH Housing Centre – 13 11 72
Pollution and littering is managed by the Environment Protection Authority.
Please note the best contact points for pollution issues below.
Air or water pollution occurring from an industry or business
For litter being thrown from a vehicle.
To report a shopping trolley in Yarra please contact the relevant retailer.
Contact CitiPower or call 13 12 80 for the following suburbs:
- Abbotsford
- Carlton North
- Clifton Hill
- Collingwood
- Cremorne
- Fitzroy
- Fitzroy North
- Princes Hill
- Richmond
You can report faults via CitiPower 's street lighting fault reporting tool.
Contact Jemena or call 13 16 26 for the following suburbs:
- Alphington
- Fairfield
You can report faults via Jemena's street lighting fault reporting tool.