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Utility works

You need consent to conduct utility works for a road authority, utility company, or public transport operator.

You need consent to conduct utility works for a road authority, utility company, or public transport operator (or their contractors), unless exempt under the Road Management (Works & Infrastructure) Regulations 2015.

Please follow these steps to submit an application:

  1. Read the user guide [ DOCX, 2.04 MB] .
  2. Set up an online account by emailing [email protected] with your full company name, ABN, contact number, company address and email.
  3. Complete the application form [ PDF, 301.37 KB] .
  4. Submit your application online.

You will receive acknowledgement of your lodgement and an UCN application number. Please keep this number handy, as this will be needed for any future correspondence.

You can apply online for the following.

Consent for works (Road Management Act 2004)

  • Consumer connection
  • Service extension
  • Minor works traffic impact
  • Other than minor works

Notification of works (Road Management Act 2004)

  • Notification of works exempt under the Road Management Act 2004
  • Notification of emergency works exempt under the Road Management Act 2004

Notification of works (Telecommunications Act 1997)

  • Land Access and Activity Notices
  • 7.00am to 6.00pm Monday to Friday
  • 9.00am to 3.00pm Saturday
  • No works permitted on Sunday

Out of hours permits are also available. Visit our out of hours permits page for more information.

Please note, fees will not apply.

Telecommunication companies (and their agents) are exempt from consent under the Telecommunications Act 1997 for the installation of low impact facilities. However, impacted owners or occupiers must be informed in writing.

Major works occur over a number of weeks or have significant impact on the surrounding area.

If you are planning to undertake major works in Yarra you need to:

You need a road or footpath occupation permit to store materials on Council land.

If your works are within a parking bay where sensors are located, the sensors must be removed.

Follow these steps:

  1. View a map of the parking sensor locations [ PDF, 245.31 KB] – green indicates where sensors are installed
  2. Download an application form to remove sensors [ PDF, 40 KB]
  3. Email the completed form to info@yarracity.vic.gov.au

The works manager must book an inspection and pre-works meeting with us 10 days prior to starting works.

As part of the consent conditions, you may also need to submit a traffic management plan, notification letters or apply for additional permits.

The works manager is responsible for arranging permanent reinstatement of the area impacted by works in accordance with all conditions set out in the consent.

Please see Yarra Standard Drawings for reference.

Within seven days of completing the work, the works manager must:

  • notify us
  • book an inspection with the reinstatement officer.

The Road Management (Works & Infrastructure) Regulations 2015 allows a Utility or Provider of Public Transport (or their agent) to provide written notification of completion of works to the Coordinating Road Authority by the 14th day of the following month where the works involve excavation of any part of the roadway, pathway or shoulder and the works were exempt from consent.

You must complete a Notification of Completion of Works Form [ PDF, 191.52 KB] and submit it online.

It is an offence under the Road Management Act 2004 not to notify council of works completed.

Reinstatement of road infrastructure is subject to a defects liability period of 12 months commencing from the date of inspection. If there are any issues with reinstatement during this period, you may be asked to rectify it.

The infrastructure or works manager is exempt from obtaining consent when responding to emergency works on roads such as a burst water main, gas leak or fallen power lines.

Emergency works should make the site safe for all road users and be fully reinstated where possible.

You must notify us of any works completed in an emergency.

You must apply for consent if additional repair works or reinstatement works is required after the initial response.

Emergency works checklist

  • Respond to emergency, carry out works, make the area safe and reinstate (permanent or temporary).
  • Notify us that you carried out emergency works within 24 hours.
  • Apply for consent for works to undertake additional works and permanent reinstatement.
  • Notify us completed works by the 14th day of the next month.
Notify us of works completed in an emergency

Water leakage: Great Western Water T:13 44 99

Telstra works: Telstra T: 1800 307 516

Power shut down: CitiPower T:13 12 80 or Powercor T: 13 24 12