We will be operating some of our services on adjusted timetables during the holiday period.
Find operating hours for:
Our customer service centres, call centre, and live chat services will be closed during the following times:
From 2pm on Tuesday 24 December
All day on Wednesday 25 December
All day on Thursday 26 December
All day on Wednesday 1 January
Our after hours service for urgent issues will be active outside of these times.
Waste collections will be delayed by one day on:
Wednesday 25 December
Thursday 26 December
Friday 27 December
The Recycling Centre will closed during the following times:
From 12 midday on Tuesday 24 December
All day on Wednesday 25 December
All day on Thursday 26 December
All day on Wednesday 1 January
Residents can drop off their (real) Christmas trees to our depot for free during the following times:
Monday 6 January to Sunday 12 January
8.30am to 3.45pm weekdays
9am to 4.45pm weekends
Your tree can also go in your FOGO bin if it’s cut up into smaller pieces.
Our libraries will be open on altered hours from Friday 27 December to Tuesday 31 December inclusive.
Open Library members will still be able to access Collingwood Library, Richmond Library, Carlton Library and Bargoonga Nganjin, North Fitzroy Library during this time.
Regular hours will recommence on Thursday 2 January 2024.
Richmond Recreation Centre, Collingwood Leisure Centre, Fitzroy Swimming Pool, Collingwood Estate Gym and Burnley Golf Course will have modified opening hours.
There will also be changes to group fitness timetables and the Women Making Waves program.