Manage booking
View and manage your upcoming and past bookings.
To view and manage your upcoming and past bookings, follow these steps:
- Log in to the portal
- Navigate to 'My Bookings'
How to cancel a booking
You can cancel a booking by selecting 'cancel booking'. The cost of your session will be credited to your account - view your credit in 'My Purchases'.
You cannot cancel a session less than 2 hours before it is scheduled, as we need time to prepare and reallocate places. If you cannot attend and it's too late to cancel, you will not receive a credit.