Bin collection

How often are bins collected?

  • Your rubbish bin (red-lid) is collected every week.
  • Your recycling bin (yellow-lid) is collected fortnightly - it alternates with your purple-lid glass bin.
  • Your glass bin (purple-lid) is collected fortnightly - it alternates with your yellow-lid recycling bin.

What day is my bin collected?

Zone Collection day Calendar/map download
1 Monday Zone 1 bin collection calendar 2021/22 (97KB / PDF)
2 Monday Zone 2 bin collection calendar 2021/22 (95KB / PDF)
3 Tuesday Zone 3 bin collection calendar 2021/22 (98KB / PDF)
4 Tuesday Zone 4 bin collection calendar 2021/22 (95KB / PDF)
Abbotsford trial area Tuesday Abbotsford trial area bin collection calendar – June 2021 to May 2022 (154KB / PDF)
5 Wednesday Zone 5 bin collection calendar 2021/22 (97KB / PDF)
6 Wednesday Zone 6 bin collection calendar 2021/22 (96KB / PDF)
7 Thursday Zone 7 bin collection calendar 2021/22 (96KB / PDF)
8 Thursday Zone 8 bin collection calendar 2021/22 (98KB / PDF)
9 Friday Zone 9 bin collection calendar 2021/22 (101KB / PDF)
10 Friday Zone 10 bin collection calendar 2021/22 (96KB / PDF)

To find out your zone, use the interctive map or download the bin collection zone map (1,158 / PDF).

 

When do I put out my bin for collection?

Bins should be placed out no earlier than 5pm the night before your collection day, or by 5am on collection day

Get an SMS bin reminder and service updates

To get a weekly SMS reminder, send a text message to 0428 598 318 stating which zone you are in. E.g. ZONE 1, ZONE 2 etc.

You can unsubscribe at any time. We’ll protect your privacy.

Bin collection on public holidays

Bin collections are only affected on Christmas Day and Good Friday. If your collection falls on one of these days, then your bins will be collected the following day.If you’re not sure, please check the bin collection calendar or FAQs section.

How to report a missed collection

Bins are collected any time between 5am and 4pm on your collection day.

If your bin has not been collected by 4pm, please let us know via report missed bin collection. We’ll collect it within 24 business hours of being notified, including on weekends.

Report missed bin collection

What to do if your bin is marked with a contamination sticker

To help you learn how to recycle correctly, we will place a sticker on your recycling or glass bin if you put the wrong items inside.  We will mark on the sticker what the wrong item is, so that you know not to put it in there next time.

When you have removed the wrong item/s, please call us on 9205 5555 or let us know via report missed bin collection and we will arrange for your bin to be emptied.

We want to make sure that our recycling can be processed correctly and used to make new products. The contamination sticker is a useful educational tool to help everyone learn how to recycle correctly.