Bin collection

How often are bins collected?

  • Your rubbish bin (red-lid) is collected every week.
  • Your recycling bin (yellow-lid) is collected fortnightly - it alternates with your purple-lid glass bin.
  • Your glass bin (purple-lid) is collected fortnightly - it alternates with your yellow-lid recycling bin.

What day is my bin collected?

Find your zone by entering your address in our interactive bin collection zone map or download the bin collection zone map (PDF 1.1MB).

You can download your bin collection calendar from the interactive map or from the list below.

Zone Collection day Calendar/map download
1 Monday Zone 1 bin collection calendar 2022/23 (PDF 207kB)
2 Monday Zone 2 bin collection calendar 2022/23 (PDF 207kB)
3 Tuesday Zone 3 bin collection calendar 2022/23 (PDF 207kB)
4 Tuesday Zone 4 bin collection calendar 2022/23 (PDF 207kB)
Abbotsford trial area Tuesday Abbotsford trial area bin collection calendar November 2022 to June 2023 (PDF 265kB)
5 Wednesday Zone 5 bin collection calendar 2022/23 (PDF 207kB)
6 Wednesday Zone 6 bin collection calendar 2022/23 (PDF 207kB)
7 Thursday Zone 7 bin collection calendar 2022/23 (PDF 207kB)
8 Thursday Zone 8 bin collection calendar 2022/23 (PDF 207kB)
9 Friday Zone 9 bin collection calendar 2022/23 (PDF 207kB)
10 Friday Zone 10 bin collection calendar 2022/23 (PDF 207kB)

Bin collection zone map

Once you know your zone, use the map below to view your bin collection calendar. 

When do I put out my bin for collection?

Bins should be placed out no earlier than 5pm the night before your collection day, or by 5am on collection day

Bin collection on public holidays

Bin collections are only affected on Christmas Day and Good Friday. If your collection falls on one of these days, then your bins will be collected the following day.

If you’re not sure, please check the bin collection calendar or FAQs section.

How to report a missed collection

Bins are collected any time between 5am and 4pm on your collection day.

If your bin has not been collected by 4pm, please let us know via report missed bin collection. We’ll collect it within 24-48 business hours of being notified, including on weekends.

Please check the bin collection calendar before reporting a missed collection. Bins will not be collected in a different week to the scheduled service.

Report missed bin collection

What to do if your bin is marked with a contamination sticker

To help you learn how to recycle correctly, we will place a sticker on your recycling or glass bin if you put the wrong items inside.  We will mark on the sticker what the wrong item is, so that you know not to put it in there next time.

When you have removed the wrong item/s, please call us on 9205 5555 or let us know via report missed bin collection and we will arrange for your bin to be emptied.

We want to make sure that our recycling can be processed correctly and used to make new products. The contamination sticker is a useful educational tool to help everyone learn how to recycle correctly.