Skip to main content

Loading zone applications

 

Loading zones

If your business relies on regular deliveries or pick-ups, you may be eligible to apply for a loading zone outside your property.

You can apply if your vehicle has a goods registration classification, or is a passenger vehicle, truck or van with permanently fixed signage on both sides identifying the business.

Loading zones help support local businesses by providing dedicated on-street space for the efficient loading and unloading of goods, especially in areas where parking is limited.

What's on this page

This page will guide you through everything you need to know about loading zones, including:

  • Eligibility requirements – who can apply and when
  • Property suitability – when a loading zone cannot be approved
  • How to apply – step-by-step application process
  • Assessment criteria – how Council reviews applications
  • Supporting requirements – what documents and approvals you need
  • Requests for removal or relocation of existing loading zones

Loading zones provide dedicated on-street space for vehicles to pick up or deliver goods.

  • Vehicles may only park while actively loading or unloading
  • Loading zones are not for general parking

You can apply to use a loading zone if your vehicle is:

  • Goods registered, or
  • A passenger vehicle, truck or van with a permanently fixed sign on both sides

You may not be eligible if:

  • There is an existing loading bay on your property
  • Your planning permit requires on-site loading/unloading

Council will only introduce a loading zone where:

  • Off-street loading is not available, and
  • High parking demand means delivery vehicles cannot easily find a space

Council also aims to:

  • Spread loading zones evenly along streets
  • Consider different business needs and demand

How to Apply

To apply for a loading zone, you will need to:

  1. Complete the loading zone application form [ PDF, 125.34 KB]
  2. Provide:
    • Full name and contact details
    • Business details (including ABN if applicable)
    • Property and site details
  3. Include reasons supporting your request
  4. Obtain support from two adjoining residents or businesses
  5. Submit your application to [email protected]

Supporting information required

Your application must include:

  • Completed form
  • Two supporting signatures (neighbouring properties)
  • Contact details (name, phone, email)
  • Any relevant documents or photos

Applications are assessed by the Parking Management unit, and a site inspection will be carried out. Assessment typically takes approximately 8 weeks

Submitting an application does not guarantee approval.

The Parking Management unit will assess the application in accordance with the Parking Restriction Guidelines [ PDF, 611.36 KB] .

Council considers:

  • Availability of nearby parking and existing loading zones
  • Suitability of the location (including narrow streets)
  • Safety and the best placement (e.g. start/end of parking areas)
  • Compliance with VicRoads guidelines
  • Any objections from nearby traders
  • Planning permit requirements
  • Input from Traffic Engineering

You can also apply to:

  • Remove a loading zone (if no longer needed or unused)
  • Relocate a loading zone (if unsuitable location)
  • Provide other reasons for change
If your situation is unique, you can submit a written request with supporting details.

These are assessed case-by-case.

Need more information?

For more information about loading zone applications or for assistance with your enquiry, please contact us. 
 
You can reach us by phone on 9205 5555, or by email at [email protected]. 
 
Interpreter services are available on 9280 1940, and TTY users can call 133 677 and ask for 9205 5555.