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Towed vehicles

The Department of Transport has the authority to tow vehicles parked in clearway towaway zones.

The Department of Transport have the authority to tow vehicles that are parked in clearway towaway zones.

Where does your vehicle go?

Vehicles in a towaway zone are taken to:

Nationwide Towing & Transport
34 Cromwell St
Collingwood

Phone: 134 869

Opening hours:

  • Monday-Friday: 7am - 9pm
  • Saturday: 8am - 1pm

If your vehicle is towed

If you believe your vehicle has been towed, you can check records on the Nationwide Towing and Transport website.

Collecting your impounded vehicle

Your vehicle should be collected within 7 days. Your vehicle will be returned to you if you have proof of identification (such as your driver licence) and once payment of the towing fee has been made.

If you have not collected your vehicle after 7 days, your vehicle will be treated as an abandoned or unregistered vehicle.

Fees

The impounding fee is $478.40 and is payable to Nationwide Towing if you collect your vehicle within 24 hours.

There will be additional storage fees if you collect your vehicle. A 2.5% surcharge applies to credit card payments.

The Department of Transport is responsible for issuing of infringements for offences on clearways. We do not have jurisdiction on this matter.

Towing unregistered or abandoned vehicles

If you believe there is an abandoned vehicle in your street, please call 9205 5555 and we'll come and inspect the vehicle.

When vehicles are thought to be abandoned or unregistered, we usually put a warning notice on the vehicle before we remove it. If there is a risk to public safety, it may be removed immediately.

We may dispose of unregistered or abandoned vehicles not collected within 30 days.

Unregistered or abandoned vehicles are taken to:

Nationwide Towing & Transport
1/221 Browns Road
Noble Park

Phone: 134869
Opening hours: 8am - 4pm (Monday to Friday)

Collecting your unregistered vehicle

If your vehicle is taken to Nationwide Towing and Transport, you must pay a fee of $478.40 fee (including GST). You will need to provide proof of ownership of the vehicle.