Service changes due to coronavirus

This page was last updated Monday 30 November 2020

Yarra, along with the rest of metropolitan Melbourne, moved to the Last Step Towards COVID Normal from 11.59pm Sunday 22 November 2020.

View changes to services

Aged and disability services

  • Most services (like delivered meals and home care) are running as normal, with extra safety precautions. 
  • The Willowview Seniors’ Centre and exercise / art groups, seniors’ social groups and community transport are currently suspended.
  • Call us on 03 9205 5555 if you need help with essential shopping assistance, free transport for COVID testing, or staying in touch.

Customer service centres

  • Our customer service centres at Collingwood Town Hall and Richmond Town Hall are open.
  • The Connie Benn Centre is scheduled to reopen on Thursday 3 December 2020.
  • We will let you know when Bargoonga Nganjin can safely reopen.
  • Wear a mask, keep your distance and wash your hands if you’re visiting us. If you’re feeling unwell or have any COVID symptoms, please stay home and get tested.
  • Please use online services where possible.


  • Yarra Libraries branches are open with individual capacity and density limits. Visit times will be capped at 90 minutes. Wait times may apply.
  • Collingwood Library is closed due to ongoing building works.

Leisure centres

Sport and recreation 

  • Personal training is now allowed outdoors. Visit personal trainer permits for more information. 
  • Mayors Park tennis and Fitzroy Tennis Club are open for singles bookings only.
  • All remaining sport and recreation pavilions are closed until further notice.

Parks and playgrounds

  • Yarra's playgrounds are open. Please remember to practice good hand hygiene and maintain physical distancing. 

 Gleadell Street Market

  • The market is open every Saturday with capacity and density limits.
  • Please follow any directions from market staff and on-site signage.

Youth Services 

  • The Youth Centre at 156 Napier Street, Fitzroy will re-open from Wednesday 2 December 2020. It will be open for information, support and referral on weekdays from midday to 4pm.
  • Some after school group programs have re-commenced in-person – check our Instagram for more details.
  • The L2P program will resume on Monday 14 December 2020.
  • You can also call us on 03 9426 1455, or follow us on Facebook and Instagram.

Business support

  • Visit our business page for the latest information.
  • You can also contact our Economic Development team via email.

Events and venues

  • We’re accepting some venue bookings – visit Yarra City Arts for up-to-date information.
  • EOIs for major event permits are currently open. Visit Plan an Event for up-to-date information.

Family and children's services

  • Long day care services are open for all families. 
  • Face-to-face maternal and child health services have resumed.
  • Our occasional care service is suspended until further notice. 
  • Some Yarra toy libraries have resumed services. Contact your local service for more information.
  • Parent activity programs and all external programs at Connie Benn Centre are postponed until further notice. 
  • Supported playgroups are suspended until further notice. 
  • First-time parent groups are offered online while face-to-face groups are suspended.


Recycling drop-off centre

  • The recycling drop-off centre in Clifton Hill is open. Extended wait times are likely – thank you for your patience.


  • Regular parking enforcement has recommenced across the City of Yarra. 
  • Please park legally at all times. 

All other services

  • Household waste and recycling collections, planning, building, animal management, and parking and traffic services operate as normal.
  • There may be some ongoing delays to hard waste collection.