Got a question about waste or recycling? We’d like to help you find the answers.
Below are some of the most frequent questions we receive about changes to our recycling service.
If you can't find what you're looking for here, you’re also welcome to contact us by:
Got a question about waste or recycling? We’d like to help you find the answers.
Below are some of the most frequent questions we receive about changes to our recycling service.
If you can't find what you're looking for here, you’re also welcome to contact us by:
We are still doing weekly recycling collections, alternating between glass and other recyclables. If you need a larger bin for your other recyclables you can request a bin upgrade.
We are still doing weekly recycling collections, alternating between glass and other recyclables. If you need a larger bin for your other recyclables you can request a bin upgrade.
The new purple-lidded glass bin allows you to keep glass seperate from other recycling in your yellow-lidded bin.
This helps us to improve the quality of what we collect, and use what’s thrown out to make something new. Plus, think of all that extra room in your yellow bin.
The new purple-lidded glass bin allows you to keep glass seperate from other recycling in your yellow-lidded bin.
This helps us to improve the quality of what we collect, and use what’s thrown out to make something new. Plus, think of all that extra room in your yellow bin.
Yes, you can contact us to upgrade your bin to a larger size:
You can request a smaller glass bin, or you can share a glass bin with your neighbour.
Visit the request a larger or smaller bin page on our website for more information.
Yes, you can contact us to upgrade your bin to a larger size:
You can request a smaller glass bin, or you can share a glass bin with your neighbour.
Visit the request a larger or smaller bin page on our website for more information.
If you live in the Abbotsford trial area, you've already been using a separate glass bin and a bin for food and green waste.
If you’d like to swap your current glass bin over to an 80-litre bin, you can complete our online request form.
Our recycling processor can now accept more plastic in your yellow-lidded recycling than before.
Plastic items labelled 5 can now be recycled into new food-grade containers and electric cabling.
This includes plastic containers like meat trays and butter, yoghurt, dips and ice cream tubs.
If you live in the Abbotsford trial area, you've already been using a separate glass bin and a bin for food and green waste.
If you’d like to swap your current glass bin over to an 80-litre bin, you can complete our online request form.
Our recycling processor can now accept more plastic in your yellow-lidded recycling than before.
Plastic items labelled 5 can now be recycled into new food-grade containers and electric cabling.
This includes plastic containers like meat trays and butter, yoghurt, dips and ice cream tubs.
All residents, businesses and buildings serviced by Yarra Council should have received an information kit, including a new bin collection calendar with their new purple-lidded glass bin.
All information about changes to our recycling service is available on the Yarra Waste and Recycling Revolution page on our website, including a downloadable copy of the recycling information kit.
You can also stay informed by:
All residents, businesses and buildings serviced by Yarra Council should have received an information kit, including a new bin collection calendar with their new purple-lidded glass bin.
All information about changes to our recycling service is available on the Yarra Waste and Recycling Revolution page on our website, including a downloadable copy of the recycling information kit.
You can also stay informed by:
If your bin was not collected by 4pm, please let us know by reporting a missed collection.
Alternatively, you can call us on 03 9205 5555 or email info@yarracity.vic.gov.au
If your bin was not collected by 4pm, please let us know by reporting a missed collection.
Alternatively, you can call us on 03 9205 5555 or email info@yarracity.vic.gov.au
Placing your bins in the correct position on the street makes it easy for them to be emptied. If they're not placed correctly it might not be possible for them to be collected.
Find out how to correctly place your bins to make sure they're collected.
Placing your bins in the correct position on the street makes it easy for them to be emptied. If they're not placed correctly it might not be possible for them to be collected.
Find out how to correctly place your bins to make sure they're collected.
No, Yarra doesn’t have a separate charge for waste, so your rates are not impacted because of changes to our recycling service.
No, Yarra doesn’t have a separate charge for waste, so your rates are not impacted because of changes to our recycling service.
You can recycle glass bottles and jars by putting them in your purple-lidded glass bin, however, not all glass can be recycled.
Visit the How to recycle glass using your purple-lidded bin page on our website for more information.
You can recycle glass bottles and jars by putting them in your purple-lidded glass bin, however, not all glass can be recycled.
Visit the How to recycle glass using your purple-lidded bin page on our website for more information.
Separating glass from other recycling by using your purple-lidded glass bin is now mandatory for all Yarra residents who use Council’s waste and recycling service.
This is part of the Victorian Governments state-wide policy to reduce waste and recycle more.
If you find that you have no need for the glass bin (i.e. have no glass waste), you can request a bin retrieval.
Separating glass from other recycling by using your purple-lidded glass bin is now mandatory for all Yarra residents who use Council’s waste and recycling service.
This is part of the Victorian Governments state-wide policy to reduce waste and recycle more.
If you find that you have no need for the glass bin (i.e. have no glass waste), you can request a bin retrieval.
WorkSafe Victoria have approved a small number of 27-litre mini-glass-bins (width 25cm, depth 45cm x height 70cm) for Yarra residents who have special requirements and can meet the eligibility criteria.
If you have special requirements, for example: space restrictions, mobility issues or medical needs, you can request a smaller 27-litre glass bin. Visit the Request a larger or smaller bin page on our website for more information.
You can use the online request form below.
REQUEST A LARGER OR SMALLER BIN
Each application will be assessed on a case-by-case basis. The Council may need to visit your property. Eligible residents will receive their new bins when they become available.
WorkSafe Victoria have approved a small number of 27-litre mini-glass-bins (width 25cm, depth 45cm x height 70cm) for Yarra residents who have special requirements and can meet the eligibility criteria.
If you have special requirements, for example: space restrictions, mobility issues or medical needs, you can request a smaller 27-litre glass bin. Visit the Request a larger or smaller bin page on our website for more information.
You can use the online request form below.
REQUEST A LARGER OR SMALLER BIN
Each application will be assessed on a case-by-case basis. The Council may need to visit your property. Eligible residents will receive their new bins when they become available.
Bin sharing between neighbours is a great idea to save space. Please have a friendly chat to your neighbour to discuss bin sharing.
If you are sharing with a neighbor, need to get a bin removed or require a larger bin please complete our online request form or call Yarra on 03 9205 5555.Bin sharing between neighbours is a great idea to save space. Please have a friendly chat to your neighbour to discuss bin sharing.
If you are sharing with a neighbor, need to get a bin removed or require a larger bin please complete our online request form or call Yarra on 03 9205 5555.If your bin is contaminated (has the wrong items inside) we will let you know by putting a sticker on your bin noting the item(s) that need to be removed. You’ll need to remove the item before we can empty your bin.
Once the item has been removed, you can request a bin collection online or give us a call on 03 9205 5555.
If you're unsure what can and can’t go in each bin, please check our A to Z Waste and Recycling guide.If your bin is contaminated (has the wrong items inside) we will let you know by putting a sticker on your bin noting the item(s) that need to be removed. You’ll need to remove the item before we can empty your bin.
Once the item has been removed, you can request a bin collection online or give us a call on 03 9205 5555.
If you're unsure what can and can’t go in each bin, please check our A to Z Waste and Recycling guide.The standard purple-lidded glass bin is 80-litres (85cm high x 45cm wide x 52cm deep).
This is the same capacity as your existing rubbish bin.
If you're in an apartment block however, you will receive a shared bin which may be a larger size.
The standard purple-lidded glass bin is 80-litres (85cm high x 45cm wide x 52cm deep).
This is the same capacity as your existing rubbish bin.
If you're in an apartment block however, you will receive a shared bin which may be a larger size.
We understand there may be space or access issues for some residents. We ask that you try out your new bin initially to see if it works for you.
If it is unmanageable, please contact us to discuss your individual needs. Those with very limited space or mobility issues may be eligible to apply for a smaller 27-litre mini-bin.
Please request a by:
Yarra will also be encouraging residents to share bins between neighbours. You can find information about the application process on our bin services page.
We understand there may be space or access issues for some residents. We ask that you try out your new bin initially to see if it works for you.
If it is unmanageable, please contact us to discuss your individual needs. Those with very limited space or mobility issues may be eligible to apply for a smaller 27-litre mini-bin.
Please request a by:
Yarra will also be encouraging residents to share bins between neighbours. You can find information about the application process on our bin services page.
Your glass is taken to a local processor, where it is crushed and ground into tiny pieces.
We are hoping that in the near future, the high quality glass we collect will be used to make new glass products. This type of glass recycling is complicated and requires special facilities.
Victoria is currently working hard on building its capacity for this type of glass recycling, but in the meantime we’re going to be using it as a sand replacement in asphalt for road resurfacing projects around Yarra.
Your glass is taken to a local processor, where it is crushed and ground into tiny pieces.
We are hoping that in the near future, the high quality glass we collect will be used to make new glass products. This type of glass recycling is complicated and requires special facilities.
Victoria is currently working hard on building its capacity for this type of glass recycling, but in the meantime we’re going to be using it as a sand replacement in asphalt for road resurfacing projects around Yarra.
If you live in an apartment or multi-unit development that is serviced by Council, your building will also receive new shared glass-only bins.
They might be a different size, and you might have more than one, depending on how many people live in your building and whether or not you share your bins with your neighbours.
If you live in an apartment or multi-unit development that is serviced by Council, your building will also receive new shared glass-only bins.
They might be a different size, and you might have more than one, depending on how many people live in your building and whether or not you share your bins with your neighbours.
What you can put in your yellow-lidded recycling bin has changed. We’re creating more room in your yellow-lidded bin by collecting glass separately.
You can still place materials such as clean paper, cardboard, plastic water bottles and metal items in your yellow-lidded bin.
Products such as aerosol cans, milk and juice cartons (like Tetra Paks and liquid paperboard) as well as lots of plastics (labelled 3,4,6,7) will no longer be accepted in the recycling bin.
Fore more information visit the How to recycle using your yellow-lidded bin page on our website.
What you can put in your yellow-lidded recycling bin has changed. We’re creating more room in your yellow-lidded bin by collecting glass separately.
You can still place materials such as clean paper, cardboard, plastic water bottles and metal items in your yellow-lidded bin.
Products such as aerosol cans, milk and juice cartons (like Tetra Paks and liquid paperboard) as well as lots of plastics (labelled 3,4,6,7) will no longer be accepted in the recycling bin.
Fore more information visit the How to recycle using your yellow-lidded bin page on our website.
From Monday 23 November 2020, glass can no longer go into the yellow-lidded recycling bin. Our recycling processor cannot take items that haven’t been sorted correctly – this causes problems for the machinery and our recycling system.
If glass is found in your yellow-lidded recycling bin, a sticker will be placed on it to let you know it is contaminated (has the wrong items inside).
You'll need to remove the contaminated/wrong items and submit a missed bin request to arrange for it to be collected.
This system has been tested in the Abbotsford trial area. We appreciate your support in helping us to recycle better.
From Monday 23 November 2020, glass can no longer go into the yellow-lidded recycling bin. Our recycling processor cannot take items that haven’t been sorted correctly – this causes problems for the machinery and our recycling system.
If glass is found in your yellow-lidded recycling bin, a sticker will be placed on it to let you know it is contaminated (has the wrong items inside).
You'll need to remove the contaminated/wrong items and submit a missed bin request to arrange for it to be collected.
This system has been tested in the Abbotsford trial area. We appreciate your support in helping us to recycle better.
It’s important to know that the numbers and symbols found on the bottom of plastic items are not recycling symbols.
They are actually a plastic identification code which tells us what type of plastic the item is made from.
Each type of plastic is processed differently and has its own specific end market:
It’s important to know that the numbers and symbols found on the bottom of plastic items are not recycling symbols.
They are actually a plastic identification code which tells us what type of plastic the item is made from.
Each type of plastic is processed differently and has its own specific end market:
