My property has never had bins
If you have moved into a property that does not have a rubbish and/or recycling bin, you will need to submit an order for new bins.
How much do new bins cost?
If we have not previously supplied bins to the address, it costs $189 for a 80-litre rubbish bin and a 120-litre recycle bin.
My bin is damaged
If your bin has been damaged you will need to submit a request to have the bin repaired. Please leave your bin out from the moment it is reported for repair, which may take up to two business days.
We will inspect your bin and if it cannot be repaired, it can be replaced for free.
My bin has been stolen or is missing
When will my bin be replaced?
For commercial properties
If your waste bin is damaged or stolen it will be replaced with an 80-litre waste bin in accordance with our policy to encourage resource recovery and recycling.