If you are experiencing financial hardship that prevents you paying your rates by the due date, Yarra is committed to offering alternative payment arrangements for both commercial and residential ratepayers.
Request financial support
If you’re experiencing any form of financial hardship it is best that you let us know as soon as possible to avoid any overdue charges. We can provide a payment plan to suit each ratepayer individually
and their situation. Click on the button below to request an alternative payment arrangement.
Request Financial Support
If you require any assistance with this online form, call our customer service team at 03 9205 5555.
Financial hardship policy
Download our financial hardship policy (PDF 115 kB) to understand the City of Yarra response for those experiencing financial hardship.
The policy aims to provide ratepayers and service users with a clear and transparent understanding of options and assistance available if currently experiencing financial hardship.
Financial counselling
The City of Yarra offers free and confidential financial counselling, providing information and support for anyone experiencing financial difficulties.
Overdue rates and charges
Under Section 181 of the Local Government Act 1989, we have the power to dispose of property (sell your property) where:
- There are rates (including enforcement costs and interest) which are more than three years overdue.
- There is no current arrangement for the payment of the overdue rates.
- There is a Court order requiring the payment or part-payment of the overdue rates.
Penalty interest for overdue payments
You will be charged a penalty interest on any outstanding rates owed. These charges will continue until full payment of the outstanding amount plus any interest is made.
If you are experiencing financial hardship that prevents you paying your rates by the due date, Yarra is committed to offering alternative payment arrangements for both commercial and residential ratepayers.
Request financial support
If you’re experiencing any form of financial hardship it is best that you let us know as soon as possible to avoid any overdue charges. We can provide a payment plan to suit each ratepayer individually
and their situation. Click on the button below to request an alternative payment arrangement.
Request Financial Support
If you require any assistance with this online form, call our customer service team at 03 9205 5555.
Financial hardship policy
Download our financial hardship policy (PDF 115 kB) to understand the City of Yarra response for those experiencing financial hardship.
The policy aims to provide ratepayers and service users with a clear and transparent understanding of options and assistance available if currently experiencing financial hardship.
Financial counselling
The City of Yarra offers free and confidential financial counselling, providing information and support for anyone experiencing financial difficulties.
Overdue rates and charges
Under Section 181 of the Local Government Act 1989, we have the power to dispose of property (sell your property) where:
- There are rates (including enforcement costs and interest) which are more than three years overdue.
- There is no current arrangement for the payment of the overdue rates.
- There is a Court order requiring the payment or part-payment of the overdue rates.
Penalty interest for overdue payments
You will be charged a penalty interest on any outstanding rates owed. These charges will continue until full payment of the outstanding amount plus any interest is made.
