Vacation Care

What is vacation care?

We offer 3 vacation care programs in partnership with local schools across the City of Yarra.

These programs aim to assist families with the care of their primary school aged children during school holiday periods.

What do children do during the vacation care program?

The Vacation Care programs offer a variety of fun and age appropriate activities including indoor and outdoor games, art and craft, excursion and in house activities.

All experiences have a focus on enjoyment and leisure for primary school age children, in a safe and stimulating environment.

Who works for the vacation care program?

Our vacation care employees are qualified and experienced staff members who have all successfully completed a National Police Check, Working with Children Check, first aid qualifications and other relevant training.

The Vacation Care program follows the National Quality Framework, including the Education and Care Act & Regulations 2011 and the National Quality Standards.

Do you offer inclusive programs?

We offer inclusive programs for all children.

Please contact the program prior to enrolment if your child requires additional support or if you require further information on the Inclusion Support Programme.

How to enrol for a vacation care program?

Our services are now subscribed to a fantastic online enrolment management program called QK Enrol using the My Family Lounge service. You will be able to register, create and update your enrolment details, emergency contacts and vital health information for your child when using the desktop site on a compatible device: information is simply added into the online enrolment form. You will also have the flexibility of managing absences for your child, straight from your phone with just a few taps by downloading the My Family Lounge APP!

Once you have registered, you will need to book online to secure your spot for a program. 

 

 

How do I register?

REGISTER ONLINE

You will be required to enter your email address and a chosen password before selecting the register button.

You will then need to enter your given name and surname along with your email address before selecting the register button again.

A confirmation email will be sent to you and you will need to select thebutton to complete the registration process.

Once registered, families can log in and commence the enrolment process for their child, adding information as necessary. You will be required to upload relevant documentation, including Immunisation Status Certificate (as required by law), information about your child’s health and medical conditions if applicable (ie: medical management plan) and current Health Care Card if applicable.

When completed, you will need to select thebutton.

Children must be enrolled to attend our after school care program. There is no cost to enrol and it is recommended as you may then use the after school care should you need to unexpectedly. Please allow up to one week for your enrolment to be processed and confirmed.

Have a question about vacation care 

If you have a question about vacation care, you can ask us.

Vacation Care Summer 2019 program

 Vacation Care Summer 2019 Brochure

The program dates are as follows:

1st week:         7th – 11th January 2019 (Collingwood College ONLY)

2nd week:        14th – 18th January 2019

3rd week:        21st - 25th January 2019

Booking deadline – Monday 17th December 2018

IS booking deadline – Monday 10th December 2018

If your child requires additional staff support please contact the office at least one week prior to the booking deadline so we can organise funding for additional staff and ask for any specific support information.

Please note that changes and/or cancellations, with a refund of fees will only be accepted up to the booking deadline. Cancellations or absences after this time are not refunded unless a medical certificate is presented.

  • Changes to bookings must be made by the booking deadline via email, vacationcare@yarracity.vic.gov.au
  • All families are required to set up a direct debit. If you have not yet completed a direct debit request form, you will be required to do this before your booking is confirmed.
  • Bookings will not be processed until all outstanding bills have been paid or a payment plan has been agreed to before the booking deadline. If you haven’t received your statement or would like to discuss further please contact the office.

Online booking process

Please note that bookings for the Summer 2019 Vacation Care program are now closed.

Step 1 – Book your spot in the Vacation Care program online.
Step 2 - Complete all required fields, choose the centre and tick the days required and submit. The screen will confirm we have received your booking.
Step 3 - You will receive an automatic email response from the address notifications@sgizmo.com  This is a response to say we have received your booking request. THIS IS NOT A CONFIRMATION.
Step 4 - An email confirmation will be sent within a few days from mbxVacationCare@yarracity.com.au.

If certain days are filling up to capacity then families who are not within the priority of access may not receive the email confirmation until the booking deadline.

If you have more than one child you want to attend Vacation Care, you will need to repeat steps 1 to 3 for each child.

Please note that changes and/or cancellations, with a refund of fees will only be accepted up to the booking deadline. Cancellations or absences after this time are not refunded unless a medical certificate is presented.

  • Changes to bookings must be made by the booking deadline via email, vacationcare@yarracity.vic.gov.au
  • All families are required to set up a direct debit. If you have not yet completed a direct debit request form, you will be required to do this before your booking is confirmed.
  • Bookings will not be processed until all outstanding bills have been paid or a payment plan has been agreed to before the booking deadline. If you haven’t received your statement or would like to discuss further please contact the office.

To request a hard copy booking form, please contact us 9205 5555.

Payment

At the end of each Vacation Care program we will send you an invoice with the amount owing.

Effective 1st April 2018, all Outside School Hours Care accounts are required to be maintained with a direct debit from either a bank account or credit card. When registering for this service, you are able to:

  • Elect the maximum funds that are direct debited, so there are no unexpected debits.
  • Whether the direct debit is weekly or fortnightly.
  • The day of the week that the direct debit is debited, such as a Monday.
  • In the case of vacation care, elect payment instalments over the term.

The service we currently use for direct debit is DebitSuccess and is directly linked to your account in our computer software. If your account is sitting in credit or at a zero balance, no funds will be taken from your account.

All account holders will need to download, complete and submit a DebitSuccess form.

To request a hard copy of the form or if you have any questions or feedback regarding this, please contact a member of the Outside School Hours Care team on 9205 5555.

What are the fees for vacation care? 

EX - Excursions: $67.50 
IN - In-house activities: $54.70
IV - In-house visits: $67.50

Locations

The Vacation Care program is held at the following locations in Yarra: 

  • Atherton Gardens, 125 Napier Street, Fitzroy
  • Collingwood College, Corner Cromwell Street and McCutcheon Way, Collingwood
  • Richmond West Primary, 25 Lennox Street, Richmond

Times

Each day of our Vacation Care program operates from 8am to 6pm. The times specified in the brochure above relate to when excursions will occur within the day.

Children must arrive no later than 9am. If you are running late please call the service your child is attending on the mobile numbers provided above.

Late fees: If children are not collected by 6pm, a late fee of $25.55 applies for the first 10 minutes. After this the cost is $1.33 a minute.

Assistance

Families who are eligible for the Child Care Subsidy can pay a reduced fee. For more information, you can phone Centrelink on 136 150.

The line for non-English speakers is 13 12 02.

Child Care Subsidy

To register for Child Care Subsidy you must have a myGov account and complete an assessment. Additionally, to claim Child Care Subsidy you will need to accept the bookings you make with us through myGov and sign a paper based agreement with us prior to commencing care. Please note that Child Care Subsidy approvals may change the level of benefit you currently receive. For more information please visit:

https://www.education.gov.au/ChildCarePackage

Meals

Council provides breakfast cereal (for children who have not had breakfast) and an afternoon snack. Please provide your child with a nutritional morning snack, lunch, and a refillable bottle of water. Please do not provide your child with any food that includes nut products.

Further information

Outside School Hours Care
9205 5555 
vacationcare@yarracity.vic.gov.au