Last updated Thursday 29 October 2020
We've had to make some changes to our Maternal and Child Health service to keep your family safe and healthy.
How is Maternal and Child Health care access changing with Victoria’s roadmap for reopening?
Maternal and Child Health (MCH) services have changed the way they are supporting Victorian families in line with coronavirus (COVID-19) restrictions.
- Consultations moved to telephone or online channels, followed by short face-to-face consultations for physical assessment.
- As restrictions ease across Victoria, standard length face-to-face consultations will return gradually.
- This is in line with advice from the Victorian Chief Health Officer.
Are Yarra's MCH services operating?
Yes. MCH services are now operating across metropolitan Melbourne in line with current DHHS restrictions.
Under 6 months and vulnerable infants
- From Wednesday 28 October 2020, standard face-to-face services will recommence for all infants under 6 months of age.
- We will be prioritising access based on the age of infants, parent and child vulnerability and need.
Standard MCH appointments
- From Monday 9 November 2020, standard face-to-face services will recommence for all clients.
- Telephone/telehealth will also continue to be used to keep in touch with families.
- Groups will continue to be held online at this time.
Are MCH still doing face-to-face appointments?
Yes. MCH services are providing face-to-face appointments.
- If you live in metropolitan Melbourne, standard length face-to-face appointments will recommence from 9th November 2020.
- During this transition, you will continue to be offered telephone/telehealth appointments followed by a short face-to-face appointment for physical assessments and physical/developmental checks.
- If you have an appointment already scheduled, this appointment will occur and you will receive a text message confirmation prior.
- Some appointments will be adjusted slightly (by 15 or 30 minutes) to ensure that appropriate cleaning of MCH spaces can occur between clients.
- We appreciate your patience if your appointment time changes a little from your previously scheduled time.
Are MCH nurses still doing home visits?
- We are transitioning back to full services.
- At this time your MCH appointment will be conducted at your local MCH centre.
- We will let you know when we are able to visit you at home.
I am worried about my baby’s development, will MCH see me?
Yes. MCH services are still operating and face-to-face appointments are available for any parent/carer who is concerned about the growth and development of their baby or young child.
Please contact MCH Bookings on 9205 5599 to arrange this.
Do I need to wear a fitted face mask during MCH consultations?
Yes. You will be asked to wear a fitted face mask during your face-to-face MCH consultation.
- You will be provided with a surgical mask upon arrival at the centre if you need one.
- Children under two years should never wear a fitted face mask due to choking and strangulation risks.
- All healthcare workers (including MCH nurses) will also wear personal protective equipment (PPE) (including surgical face masks and eye protection) during face-to-face consultations.
For more information contact Yarra Council MCH Bookings on 9205 5599.
The 24-hour Maternal and Child Health Line is always available on 13 22 29 if you need further support.