Family safety

The services listed below to help children and adults at risk are continuing to provide essential help and support. 

Concerns about a child’s safety

  • Victoria Police – 000 
  • Child Protection North Division Intake – 1300 664 977
    8:45am – 5:00pm (Mon – Fri)
  • After Hours Child Protection Emergency Service – 13 12 78
    (5.00pm - 9.00am Monday - Friday, 24 hours on weekends and public holidays)

We also encourage you to speak with any Yarra worker you are engaged with, or call 03 9205 5555 and ask to be put through to a Child Safe Contact Officer.

They can discuss your concerns with you, advise you if the matter is reportable, and where to report. 

If a child is in immediate danger, call 000 without delay.

Support if you're experiencing family voilence

safe steps
Phone: 1800 015 188
24/7 family violence support service.

inTouch Multicultural Centre Against Family Violence
Phone: 1800 755 988
Telephone support, information and legal advice for migrant and refugee women in their language.

No To Violence Men’s Referral Service
Phone: 1300 766 491
Telecounselling, information and referrals to help men stop using violent and controlling behaviour.

Djirra
Phone: 1800 105 303
Telephone legal and non-legal support for all Aboriginal people, particularly women experiencing or who have experienced family violence.

1800RESPECT
Phone: 1800 737 732
24/7 National sexual assault, domestic, family violence counselling service.

Northern Centre Against Sexual Assault
Crisis line
Phone: 1800 806 292
General/counselling
P: 9496 2240

Kids Helpline
Phone: 1800 55 1800
24/7 confidential telephone and online counselling service for children and young people aged between 5 and 25.

WithRespect
Phone: 1800 542 847
Family and intimate partner violence support, referrals and telecounselling for LGBTIQ+ communities and their families. 

The Orange Door 
Afree service for adults, young people and children who have experienced or are at risk of experiencing family violence. Find a service near you (information in other languages as well as English is available)

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