How to make a food complaint

You can make a complaint about food, food poisoning or food premises and one of our Environmental Health Officers will investigate.

You can contact us on 9205 5555 or, or submit an online complaint and we will get back to you as soon as possible.

There are a number of complaints you can submit.

  • Suspected food poisoning. Please keep any remaining food by wrapping in clean plastic and storing in the fridge. You will be asked to explain your symptoms, onset times and food history. Please report as soon as possible to allow effective follow up  by submitting your complaint here.
  • Foreign object contamination of food - e.g. hair, insect, glass (please retain the remaining food without removing the contaminant), or poor quality submit your complaint here.
  • Premises that are unclean, unregistered or that have poor food handling submit your complaint here.
  • Tobacco complaints relating to sales to minors, smoke free areas and advertising submit your complaint here.