We can help you request a new waste service or change an existing service, such as replace a lost bins or repair a damaged bin.
New bins
If you are setting up a new waste service at an address where Yarra has not previously provided bins, we will provide a set of new bins for free, which includes:
- 80-litre rubbish bin
- 80-litre purple-lid glass bin
- 120-litre yellow-lid recycling bin
- 120-litre green-lid food and garden organic (FOGO) waste bin
Damaged bins
If your bin has been damaged, you must submit an online request to have it repaired.
Once you submit your request, please leave your bin in front of your property and we’ll aim to collect it within 10 business days. You can still use your damaged bin in the meantime.
We’ll inspect your bin and if it can’t be repaired, we'll replace it free of charge.
Report missing or stolen bins
You can submit a request to replace a missing or stolen bin.
Your new bin will be the same size as the bin that's registered to your property, except for commercial properties.
We’ll aim to replace your missing bin within five business days.
We suggest that you wait until 4pm on bin collection day before reporting your bin missing.
Change the size of your bin
You may be eligible to get a larger or smaller bin.
Bin sizes
| Bin type | Sizes available |
|---|---|
| Recycling | 120 and 240 litre |
| Glass | 80, 120 and 240 litre |
| Rubbish | 80, 120 and 240 litre |
| FOGO | 120 and 240 litre |
To change any of these, please submit a request and select 'upsize or downsize my bin'.
Worm farms or compost bins
We offer compost bins and worm farms at a subsidised rate. Visit our composting and worm farming page for more information.