We need to receive any applications to review infringements before the due date on the infringement notice.
All appeals need to be done in writing or online. We don't accept appeals over the phone.
The mayor and councillors are unable to respond to letters about fines. All requests for internal review must be directed to the Infringement Review Team.
The Infringements Act 2006, outlines the grounds for internal review applications, these include:
Special Circumstances
- A person with a mental or intellectual disability, disorder, disease or illness, a serious addiction to drugs or alcohol which results in a person being unable to understand the offending conduct or unable to control the conduct
- Homelessness, where the homelessness results in the person being unable to control the offending conduct
- Family violence
- Contrary to law
Exceptional Circumstances
Unforeseeable or unpreventable circumstances where the offender was not able to prevent the offence from occurring. Please note, you must provide evidence that these circumstances are true.
Mistake of Identity
Mistake of identity applies when the person was not the offender.
Persons unaware
There are circumstances where a person is unaware of the infringement notice having been served because of a change in address or that you were interstate or overseas at the time the notice was served.
We need to receive any applications to review infringements before the due date on the infringement notice.
All appeals need to be done in writing or online. We don't accept appeals over the phone.
The mayor and councillors are unable to respond to letters about fines. All requests for internal review must be directed to the Infringement Review Team.
The Infringements Act 2006, outlines the grounds for internal review applications, these include:
Special Circumstances
- A person with a mental or intellectual disability, disorder, disease or illness, a serious addiction to drugs or alcohol which results in a person being unable to understand the offending conduct or unable to control the conduct
- Homelessness, where the homelessness results in the person being unable to control the offending conduct
- Family violence
- Contrary to law
Exceptional Circumstances
Unforeseeable or unpreventable circumstances where the offender was not able to prevent the offence from occurring. Please note, you must provide evidence that these circumstances are true.
Mistake of Identity
Mistake of identity applies when the person was not the offender.
Persons unaware
There are circumstances where a person is unaware of the infringement notice having been served because of a change in address or that you were interstate or overseas at the time the notice was served.