Services

Graffiti removal Council aims to improve the quality of life of local community members by providing services that respond to local needs and are delivered to a high standard.

Council provides both universal services that are used by most community members (such as waste and recyling collection or footpath maintenance), and specialised services which respond to specific needs (such as meals on wheels and child care).

To give you an idea of the breadth of Council services, here are some statistics about services provided by Council in 2011/2012:

10,316 hard waste collections and 8494 green waste collections
29,345 residential rubbish bins and 26,214 residential recycling bins emptied per week
2986 immunisations for the general community and 1356 for school children
46,016 hours of care for aged residents and/or residents with a disability including 23,483 hours of home care, 17,548 hours of personal care and 4985 hours of respite care
42,272 meals delivered to aged care residents and/or residents with a disability
369 kindergarten places for three and four–year–olds
8948 metres of footpath upgraded
30,522 new items being added to the local library collection
221 potholes repaired
3129 inspections of food premises such as restaurants and cafes.

In 2009, Council introduced a Customer Service Guarantee. The guarantee includes 64 targets which set out the level of service you should expect from Council in areas as diverse as waste collection, aged care and libraries. Here is more information about the Customer Service Guarantee.

Further information
Council
9205 5555
info@yarracity.vic.gov.au