Hot Topics

Important contact from the NDIA

27 May 2016

As part of preparations for the implementation of the NDIS throughout the North East Melbourne Area from 1 July 2016, the National Disability Insurance Agency (NDIA) is making contact via phone calls with prospective participants who are either currently on the Disability Support Register or in an existing DHHS programme such as Shared Supported Accommodation.

The contact from the NDIA is to ascertain a participant’s eligibility for the NDIS and seek their consent to enter the NDIS. The NDIA are also gathering some key information such as the person’s home address and their CRN number from Centrelink.

At no stage however will be the NDIA be seeking people’s bank account details. Following this initial contact, the NDIA will be in touch again to start the development of the participant’s first plan to enter the NDIS.

The contact by the NDIA has followed the earlier distribution of a letter from the Victorian Department of Health and Human Services to prospective participants outlining the transition into the NDIS.  

There has been some concerns raised by families of participants that the phone calls may not be from the NDIA but from other organisations seeking personal information for other reasons.

People should be aware that these calls from the NDIA will continue for the next few weeks and if they have any concerns or queries they can raise them with the NDIA by calling: NDIS National Access Team directly on 1800 800 110.

Back to top
Other Hot Topics
Back to top Back to top