Communications and Customer Service Branch
This branch is responsible for providing residents, businesses and visitors with information about Council's services and decisions, and with responding to customer enquiries and requests for service.
Joanne Mulcahy is the Executive Manager of this branch.
Its responsibilities include: answering customer enquiries at the Collingwood and Richmond Town Halls and over the phone, producing Council's monthly resident newsletter Yarra News, maintenance of Council's website content, and media liaison.
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