Flagged classes
Yarra Leisure would like to thank all members and patrons that provided us with valuable feedback regarding the flagged group fitness classes.
All changes made to the new timetable, effective Monday 15 April, have been made after careful consideration of the flagging feedback forms submitted, class performance, and timetable structure.
Timetable changes:
- New Yoga 1 class at Collingwood Leisure Centre on Tuesday at 8.15am
- New Yoga 1 class at Fitzroy Swimming Pool on Sunday at 4.30pm
- Saturday 9.15am Circuit class at Collingwood Leisure Centre changed to a 45 minute session. On trial for duration of this timetable.
- Saturday 10.30am Body Step class at Collingwood Leisure Centre changed to a new time slot of 10.15am. Class duration extended to a 75 minute session combining a full Body Step class & Freestyle Step. On trial for duration of this timetable.
For further detail regarding the changes above, including results from the recent group fitness flagging survey, please download the information flyer 
Group Fitness flagging results - March 2013 (99.23 KB)
Download a copy of the new timetable here: Group Fitness timetable: 15 April - 14 July 2013 (356.66 KB)
Flagged classes and proposed changes to our next quarter timetable will be released the week of Monday 3 June.
What is flagging?
Flagging classes allows us to evolve the timetable which is essential if we are to live up to our commitment of delivering great group fitness experiences every time, everywhere. It also gives us an indication as to which classes we might have to tailor to provide our patrons with the best possible service.
How does it work?
All classes have a minimum expected target. Classes that average below this target over a period of time are considered for flagging. Other factors considered are; the time of the class, the total capacity of the class and the type of class that is being offered. We also consider the structure of the timetable, customer suggestions about new classes desired and trends within the fitness industry. Once all these factors are taken into consideration, a class may be flagged.
Flagging classes allows us to evolve the timetable which is essential if we are to live up to our commitment of delivering great group fitness experiences every time, everywhere. It also gives us an indication as to which classes we might have to tailor to provide our patrons with the best possible service.
The classes highlighted on the timetable have been flagged; for further details of changes please pick up an information flyer from reception.
My favourite class has been flagged - what now?
If a class has been flagged it gives everyone a chance to get behind the class. If after the evaluation period the class is still under performing, it gives us the chance to tailor that class. Where substantial support for a change is received, we will consider this and structure a new timetable that on balance ensures we have the most relevant and up to date service for the majority of customers.
How long do I have?
Flagged classes and proposed changes to our next quarter timetable will be released the week of Monday 3 June. All information regarding flagged classes and evaluation period will be available on this webpage closer to the date.
Further information
Yarra Leisure9205 5032
YarraLeisure@yarracity.vic.gov.au
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