Reporting faults with street lights
If you discover a street light not working, please contact the relevant electrical distribution company responsible for providing repairs.
CitiPower and Jemena are responsible for fixing faulty street lights, depending on where they are located.
CitiPower incentive for reporting a faulty streetlight
For suburbs of Abbotsford, Carlton North, Clifton Hill, Collingwood, Cremorne, Fitzroy, Fitzroy North, Princes Hill and Richmond, contact CitiPower by telephone 13 12 80 or their website.
CitiPower's Guaranteed Service Level states that they will make a GSL payment of $40 to the first customer who reports a faulty street light immediately neighbouring their home or business, if CitiPower have not repaired the fault within two working days.
Jemena incentive for reporting a faulty streetlight
For Alphington, contact Jemena by telephone 13 16 26 or their website.
Jemena’s Guaranteed Service Level states that if you report a faulty street light next to your house or business that they are responsible for maintaining, and they do not fix it within two business days, they will pay you $10.
If you do not wish to apply for the incentive mentioned above, you can report a faulty streetlight to the City of Yarra on 9205-5555 or Info@yarracity.vic.gov.au
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