Contact Us

Yarra staff memberHere is some information on how to get in contact with Council, whatever your needs:

Basic Contact Details
Customer Service Centres
National Relay Service
Interpreter Service
Out of Hours Contact Service
Feedback form
Contacting Councillors
Customer Service Charter


Basic Contact Details

Phone: 9205 5555
Fax: (03) 8417 6666
After Hours Emergency: 9205 5555
Email: Info@yarracity.vic.gov.au
Post: PO Box 168 Richmond 3121

Customer Service Centres

Richmond Town Hall – 333 Bridge Road, Richmond
Collingwood Town Hall  – 140 Hoddle Street, Abbotsford
Connie Benn Centre - 160 Brunswick Street, Fitzroy

Council's standard opening hours are 8.30am - 5pm, Monday to Friday.

National Relay Service

Yarra City Council is now using the National Relay Service. The teletypewriter (TTY) number (9421 4192) that appears on some Council publications is no longer available.
If you are deaf, hearing-impaired, or speech-impaired, we ask that you call us via the National Relay Service:
TTY users phone 133 677, then ask for 03 9205 5555.
Speak & Listen users (speech-to-speech relay) phone 1300 555 727, then ask for 03 9205 5555.
Internet relay users connect to the National Relay Service via www.relayservice.com.au and then ask for 03 9205 5555.

Interpreter Service

If you would like more information in your own language about any of Council’s services, you can contact Council through an interpreter service. If your language is not listed below, please call our interpreter service on 9280 1940.

ARABIC
إذا كنتم ترغبون في الحصول على المزيد من المعلومات، بلغتكم الأم، حول خدمات المجلس البلدي، فإنه بإمكانكم الإتصال بالمجلس البلدي من خلال خدمة الترجمة. نرجوكم الإتصال بخدمة الترجمة التابعة لنا على الهاتف رقم:  1934-9280

CANTONESE
如果您希望用廣東話瞭解市政府服務詳情,請致電傳譯服務處,與市政府聯繫。請電傳譯服務處,電話9280 1937。

MANDARIN
如果您希望用普通话了解市政府服务详情,请致电传译服务处,与市政府联系。请电传译服务处,电话9280 1937。

GREEK
Αν θα θέλατε περισσότερες πληροφορίες στη δική σας γλώσσα σχετικά με τις υπηρεσίες της Δημαρχίας, μπορείτε να επικοινωνήσετε με τη Δημαρχία μέσω μιας υπηρεσίας διερμηνέων. Παρακαλούμε καλέστε τη δική μας υπηρεσία διερμηνέων στο 9280 1934.

ITALIAN
Se desiderate maggiori informazioni sui servizi del Comune nella vostra lingua, potete mettervi in contatto con il Comune tramite un servizio interpreti. Chiamate il nostro servizio interpreti al numero 9280 1931.

MACEDONIAN
Ако сакате повеќе информации на македонски јазик за било кои од услугите на Општината, може да се јавите на Општината преку преведувачката служба. Јавете се на преведувачката служба на 9280 1936.

SOMALI
Haddii aad doonayso macluumaad dheeraad ah oo luqaddaada ah kuna saabsan adeegyada Guddiga Degmada, waxaad la xiriiri kartaa Guddiga Degmada adoo isticmaalaya adeegga turjumaanka. Fadlan ka soo wac adeegayaga turjumaanka taleefanka 9280 1940.

SPANISH
Si quiere recibir más información en su idioma sobre los servicios del Ayuntamiento,
póngase en contacto con el Ayuntamiento a traves de un servicio de intérpretes. El número telefónico de nuestro servicio de intérpretes es el 9280 1935.

TURKISH
Belediye’nin hizmetleriyle ilgili konuştuğunuz dilde daha fazla bilgi almak istemeniz durumunda, Belediye’yi tercümanlık servisi aracılığıyla arayabilirsiniz. Tercümanlık servisimizi 9280 1938 numaralı telefondan arayın.

VIETNAMESE
Nếu quý vị muốn biết thêm thông tin bằng ngôn ngữ của quý vị về bất kỳ dịch vụ nào của Hội Đồng, quý vị có thể liên lạc với Hội Đồng qua dịch vụ thông dịch viên. Xin hãy gọi dịch vụ thông dịch viên của chúng tôi qua số 9280 1939.


Out of Hours Contact Service

Yarra Council provides an after hours EMERGENCY response for urgent matters that cannot wait until the next working day.

In the event of an emergency, please call 9205 5555 and follow the prompts. This service operates from 5.00pm to 8.00am Monday to Friday, and all day on Saturday and Sunday.

 

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